Tattooed arm checking components in a desktop PC, with diagnostics displayed on a monitor

Desktop PC diagnostics at New Game Plus LLC.

PC services / diagnostics

Find out what’s wrong.

An initial assessment of a desktop PC that isn’t working as expected. We review the symptoms, report what we find, and explain the next reasonable step.

Service scope

We diagnose and repair desktop PCs. We do not offer laptop or server services.

What the $49 covers

  • An initial review of the issue and basic checks relevant to the reported symptoms.
  • A summary of findings and recommended next steps.
  • A separate quote if repair, replacement parts, or deeper testing is needed.

Before service

Please describe the symptoms, computer model, and any recent changes when you contact us. Back up important files if the device still allows it. Diagnosis does not guarantee that every fault can be identified during the initial assessment.

Additional work

The $49 fee covers the initial diagnostic only. Repairs, parts, data recovery, and deeper testing are not included. We will explain any additional charge and request your approval before proceeding.